Somebody picks up (850) 534-6485 any time, and anything you send through the form gets a call back from a local specialist. The first elevation survey is available right across Bay and Gulf; many local specialists don't charge for it, so ask when they call. Ask for the findings in writing, to keep.
Four situations, and they start differently
| Who is involved | Sensible first move |
|---|---|
| A builder, still on the hook | Get the survey, then go to them with it. Check the warranty and the Chapter 558 notice requirements before spending your own money |
| An engineer, report in hand | Bring it. Ask the specialist to price against it rather than re-diagnosing around it |
| An insurer, claim open | Your adjuster decides coverage, not the contractor. Consolidation settlement is typically excluded, and a good specialist will not pretend otherwise to make a sale |
| Nobody | Start with the survey. This is the most common situation, and often the survey is enough |
The first row is the one worth dwelling on. Paying a contractor to fix something a builder is contractually obliged to put right is a bad outcome, and it usually happens because the order of operations was never checked.
What is worth having ready
- Roughly when the house was built. On this ground, age is diagnostic in a way it is not elsewhere
- Whether the lot was raised or filled. Even “I think they trucked dirt in” is useful
- When you first noticed it, and whether it has changed since
- Any paperwork — a survey, an engineer's letter, a builder warranty, a competing quote
Turn up with none of it and the survey still happens. Turn up with some of it and the specialist spends the hour on your house instead of on questions.
How to reach us
Telephone: (850) 534-6485, round the clock.
The form: below this section, and a local specialist will call you back.
Coverage: the whole of Bay and Gulf — see the
service areas page for the town list.
You will not find a shopfront address on this site, because there is no shop. We pass your request to one independent local specialist, and the work happens at your property. Publishing an address to look established would be a claim we could not support, on a site whose entire argument is that claims should be supportable.
What happens next
The specialist who calls you back books a survey. A good one records relative elevations across the footprint, marks permanent reference points, walks the exterior, and leaves you the findings in writing, with nothing priced before that. Where the result is ambiguous, ask about a second survey in three to six months and what it costs.
Before you call
Why do you ask who else is involved?
Because it changes what you should do next. A house under a builder warranty, one with an engineer's report already written, and one where nobody has looked at anything are three different situations, and only the last one starts with a foundation contractor.
My builder is still responsible. Should I call you at all?
Yes, for the survey, and then go to the builder with it. An independent measurement is more useful in that conversation than a description, and Florida's Chapter 558 process has notice requirements you will want to meet before spending your own money.
An engineer has already looked at it.
Then bring the report. Ask the specialist to price against what it says rather than re-diagnosing around it, and where their elevations disagree with it, to show you both rather than quietly picking one.
I have a quote from another company.
Have it ready for the specialist. Every quote on this ground turns on one thing - the pier depth assumed and the rate past it - so ask them to locate both in the paperwork. Taking that back to the first company and staying with them is a perfectly fine outcome.
Nobody is involved and I just want to know.
That is the most common situation and the easiest. A survey, about an hour, and a written statement of what your floor is actually doing, if you ask for one. Plenty of people stop there, which is a fine place to stop.
Book a Panama City elevation survey
Tell us roughly when the house was built and whether the lot was raised or filled before it went up — even “I think they trucked dirt in” is worth knowing. On this ground the age of the house and the history of the pad narrow the answer faster than any description of a crack. A local specialist who serves Panama City will call you back.